Legal

Terms of use

Our role

Aerlo is an online marketplace that helps you discover and request private flights. Aerlo is not an air carrier and does not operate aircraft. Flights are operated by independent FAA Part 135 certificated operators.

Requests are not bookings

Submitting a request or seat reservation does not create a contract of carriage. A flight is booked only when the operator confirms it in writing.

Prices

Displayed prices are estimates based on operator listings and may change until confirmed. Optional extras are arranged on request and quoted separately.

Schedule changes

Empty-leg schedules depend on the operator's other trips and can change or be cancelled. No charge applies to a leg the operator cancels.

Your account

You're responsible for keeping access to your email secure. You can delete your account at any time from the Account page.

Contact

Questions about these terms can be sent using the contact options in the Help menu.